About Thrilld, Trust(less) and MoreAt Thrilld, safeguarding your privacy and being transparent about all things data is of utmost importance to us. As a core Web3 value, transparency is the foundational principle guiding the development and provision of our services and products.
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Information we receive from others
In addition to the information you may provide us directly, we receive information about you from others, including:
Members: Members may provide information about you as they use our services, for instance, as they interact with you or if they submit a report involving you.Other Partners: We may receive information about you from our partners where our ads are published on a partner’s service (in which case they may pass along details on a campaign’s success). Where legally allowed, we can also receive information about suspected or convicted bad actors from third parties as part of our efforts to ensure our members’ safety and security.
Information generated or automatically collected when you use our services
When you use our services, this generates technical data about which features you’ve used, how you’ve used them and the devices you use to access our services. See below for more details.
Usage Information: Using the services generates data about your activity on our services, for instance how you use them (e.g., when you logged in, features you’ve been using) and your interactions with other members (e.g., members you connect and interact with, and when you matched and exchanged messages with them).
Device information: We collect information from and about the device(s) you use to access our services, including hardware and software information such as IP address, device ID and type, apps settings and characteristics, app crashes, and identifiers associated with cookies or other technologies that may uniquely identify a device or browser.
Other information with your consent:Precise geolocation data:
If you give us your consent, we can collect your precise geolocation (latitude and longitude) from your device in order for the hyperlocalisation feature to work. The collection of your geolocation may occur in the background even when you aren’t using the services if the permission you gave us expressly permits such collection. If you decline permission for us to collect your precise geolocation, we will not collect it, and our services that rely on precise geolocation may not be available to you.
4. How We Use InformationThe main reason we use your information is to deliver and improve our services. Additionally, we use your info to help keep you and our community safe. Read on for a more detailed explanation of the various reasons for which we use your information, together with practical examples.
A. To administer your account and provide our services to youCreate and manage your accountProvide you with customer support and respond to your requestsCommunicate with you about our services
B. To help you connect with other members and PartnersRecommend you to other members and recommend other members to youShow members’ profiles to one anotherEnable members to search for and connect with members and Partners
C. To provide new Thrilld services to youRegister you and display your profile on new Thrilld features and appsAdminister your account on these new features and apps
D. To improve our services and develop new onesAdminister focus groups, market studies and surveysUnderstand how members typically use the services to improve them (for instance, we may decide to change the look and feel or even substantially modify a given feature based on how members react to it)Develop new features and services (for example, we may decide to build a new interests-based feature further to requests received from members)
You share information with other members when you voluntarily disclose information on the service (including your public profile). Please be careful with your information and make sure that the content you share is stuff that you’re comfortable being visible. If you choose to limit the audience for all or part of your profile or for certain content or information about you, then it will be visible according to your settings.
We use vendors to help us operate, distribute, market and improve our services, such as data hosting and maintenance, analytics, customer care, marketing, advertising, payment processing and security operations. We may share information with vendors who distribute and assist us in advertising our services. We follow a strict vetting process prior to engaging any vendor or working with any partner. Our vendors and partners must agree to strict confidentiality obligations.With our affiliates
We may share your information with our partners for limited legitimate purposes as laid out below:To make Thrilld safer and enable us to address (e.g., ban) bad actors found on one platform also on the othersFor them to assist us in data processing operations, as processors / service providers, upon our instructions and on our behalf. Their assistance may include technical processing operations, such as data hosting and maintenance, customer care, marketing, analytics, finance and accounting assistance, improving our service, securing our data and systems and fighting against spam, abuse, fraud, infringement and other wrongdoingsFor corporate transactions
We may transfer your information if we are involved, whether in whole or in part, in a merger, sale, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy or other change of ownership or control.With law enforcement / when required by law
We may disclose your information if reasonably necessary: (i) to comply with a legal process, such as a court order, subpoena or search warrant, government / law enforcement investigation or other legal requirements; (ii) to assist in the prevention or detection of crime (subject in each case to applicable law); or (iii) to protect the safety of any person.To enforce legal rights
We may also share information: (i) if disclosure would mitigate our liability in an actual or threatened lawsuit; (ii) as necessary to protect our legal rights and legal rights of our members, business partners or other interested parties; (iii) to enforce our agreements with you; and (iv) to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing.With your consent or at your request
We may ask for your consent to share your information with third parties. In any such case, we will clarify why we want to share the information.We may use and share non-personal information (meaning information that, by itself, does not identify who you are such as device information, general demographics, general behavioral data, location in de-identified form), as well as personal information in hashed, non-human readable form, under any of the above circumstances.
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